فستان الملكة آن بأكمام طويلة

DELIVERY

Delivery in 5-10 working days with express shipping (not including process time in case low of stocks).

CARRIERS

No matter where you are, we can deliver to you via UPS Express Shipping.

PLEASE NOTE

You can find your order's tracking number in your Shipping Confirmation email once the package has been shipped out.

To find more information on delivery or to reschedule your delivery, please contact our Client Services Team.

Please visit our full Return & Exchange policy here

EXCHANGE POLICY:

Timeframe: 14 days from delivery for exchange. Contact within 3 days to request.

Conditions: Items must be unworn, unwashed, with original tags, and free of scents/makeup.

Process: Email order details, reasons for exchange. Receive return instructions. Ship items back at your cost (use reputable carrier). Provide tracking info.

Exchange Processing: Within 14 working days of receipt. Price differences handled via coupon or charge.

Exclusions: Tailored/personalized items, items discounted 15% or more.

Fees: Customer responsible for return shipping and any new taxes/duties.

*Exchanges only, no refunds.

RETURN PROCESS:

Email the company with your order number, the items you want to return, and the reasons for the return.

Return the items with a tracking number.

Inspection: Items are inspected upon receipt.

Non-compliance: If conditions aren't met, you'll be notified and have 3 days to request return shipment at your cost. Otherwise, items are discarded.

Responsibility: IHF is not responsible for damages or losses caused by your chosen carrier.